Selfany Knowledge Centre

How Customers Make Purchases On Selfany

Buying a product or service on Selfany is simple. Here’s how the customer experience works from start to finish:

Step 1: Visit the Creator's Store

Customers visit your Selfany store via:

  • Your custom store link (e.g. selfany.com/yourname or store page name)
  • A product or service page link
  • A Link-in-Bio link

Step 2: Choose a Product or Service

They browse your products, which can include:

  • Digital downloads (eBooks, templates, etc.)
  • Physical products
  • Online courses and classes
  • Services (like coaching or consulting)
  • Event tickets
  • Memberships or subscriptions

Once they click a product, they’ll see the price, description, and what’s included. They can also review your product.

Step 3: Make Payment

Customers can pay using:

  • Debit or credit cards
  • Local and international payment methods (depending on your country)
  • Bank transfer (in supported regions) etc

Step 4: Order Confirmation

After payment:

  • They get an instant confirmation screen
  • A receipt is sent to their email
  • For digital products, they get an automatic download link
  • For events, they receive an e-ticket with a QR code (if enabled)

Can customers pay in different currencies?

Yes. Selfany supports multi-currency payments. Customers can pay in their local currency, and you’ll receive the equivalent in your default payout currency.

Do customers need an account?

No — customers can check out as guests. However, they can create a Selfany customer account to:

  • Access all their past purchases
  • Download files again
  • View event tickets

If a customer has issues during checkout, they can contact you through email or reach Selfany support directly at support@selfany.com.

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