Selfany Knowledge Centre

Selfany offers powerful automation tools to help you stay connected with your customers, boost conversions, and recover lost sales. With Abandoned Cart Recovery and Drip Email Campaigns, you can get leads for follow-ups and provide timely communication without lifting a finger.

This guide will walk you through how this automation works.

What are Automations on Selfany?

Automations are pre-set workflows that allow you to automatically send messages or take actions based on your customers’ behaviour. On Selfany, two of the most important automations are:

• Abandoned Cart Recovery – Reminds customers who didn’t complete a purchase to come back and complete their order.
• Drip Emails – Sends a series of emails over time to nurture leads, onboard customers, or deliver valuable content.

Abandoned Cart Recovery

When a visitor adds a product to their cart but doesn't complete the checkout, Selfany automatically detects this and sends a follow-up email after a short delay.

How it Works:

• The customer adds a product to their cart and begins checkout.
• If they leave without completing payment, Selfany captures their email (if entered).
• An automated email is sent to remind them to complete their purchase.

To check out abandoned carts:

• Log in to your Selfany Creator Dashboard.
• Go to “Sales” under your dashboard menu.
• Select “Abandoned Cart”.

Selfany handles this automatically for all your products.

Drip Emails

Drip emails are automated sequences sent to subscribers, buyers, or leads over a period of time. Perfect for onboarding, course delivery, or nurturing leads into customers.

Example use cases:

• Delivering course lessons daily.
• Nurturing leads with tips and free resources over a week.

Automations are a great way to drive more engagement, improve conversion rates, and keep your customers happy. Selfany makes it easy by setting them up without any coding or technical setup from your end.

Need more help? Contact our support team via WhatsApp, Email, or your in-web Selfany Support widget,  we're here 24/7.