Selfany Knowledge Centre

Does Selfany Manage The Delivery Of Products?

Selfany is a digital platform designed to help you create, showcase, and sell your products online, but we do not provide shipping or logistics services.

What This Means for Sellers

As a seller on Selfany, you are fully responsible for:

  • Order fulfillment
  • Packaging and shipping
  • Tracking and delivery communication
  • Handling returns or delivery issues

Best Practices for Delivery Management

To ensure a great customer experience:

  • Clearly state your shipping policy on your product page.
  • Use reliable courier or delivery services in your region.
  • Provide tracking details to customers (if applicable).
  • Respond quickly to delivery-related questions or complaints.

What Selfany Provides

While we don't manage delivery, Selfany helps you by:

  • Offering a platform to list and promote your products
  • Providing options to add product details, images, and demo videos
  • Enabling direct communication with customers through your store

For more tips on managing your store, visit support.selfany.com or reach out to our team for guidance.

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